Contact
Last updated: 11 June 2026
We are a small, independent software maker and we read every message. The best way to reach us is by email — please include enough detail (and screenshots, if helpful) so we can help quickly.
Support & billing
For help with the app, your account, subscriptions, cancellations or refunds:
support@billbookbusiness.com
Paid subscriptions are handled by our Merchant of Record, Dodo Payments; you can also manage a subscription from the link in your Dodo Payments receipt email. See our Refund & Cancellation Policy.
Privacy & data requests
For privacy questions or to exercise your data-protection rights (access, correction, deletion, and so on):
privacy@billbookbusiness.com
Post
Shamrocks Games — our full postal address is in the Legal Notice (Impressum).
Response times
We aim to reply to email within two business days. Complex billing or data requests can occasionally take a little longer, and we will let you know if so.
Full business details, including our VAT identification number, are in our Legal Notice (Impressum). BillBook Business is business record-keeping software — not a bank, payment, lending, wallet, money-transfer, investment, insurance, legal-advice or tax-advice service.